FAQ

Hanse is located at No.5, Jihua 3rd Road, Chancheng District, Foshan City, Guangdong Province, China. You can visit our site map.

1 pc per one order for standard products.

Please rest assured, Hanse can provide doors and windows that fit your size.

Yes, sure. We have many standard products for customer to choose, and also have our R&D team to do custom design.

We welcome every customer who likes our project to give preferential prices. Please contact us immediately to obtain a quotation for the project selected for your project.

For standard configuration, starting from the drawing approval stage, our usual delivery time is 4-5 weeks, for non-standard colors, colored glass and other special upgrades, our delivery time is 10-14 weeks.

When we produce project, we will debug and test them before leaving the factory, and then install all the frames, door panels and hardware. After the commissioning is completed and the test is passed, the door frame and door panel, or window frame are separated, and then packaged. Therefore, when you receive the product, the installation work is very simple, just fix the frame, connect the door hinge, install the hand, and sealant. But the door is too heavy and requires three people to complete it. Two people hold it and one person fixes it. For windows, you only need to install your hands and fix them. The glass and hardware have been installed at the factory, except for the large panels. Installation is not complicated, but it needs to be lifted and moved. In large projects, we also have professional installation technicians who can help you.

You can find service providers of Hanse project here.

If there is a problem with your order, please contact us immediately.

Many countries, states and regions have stipulated the size of emergency escape and rescue ports, namely export regulations.

We usually offer EXW, FOB, CIF those typical trade terms, others like DAT or DDU is negotiable.

After we ship the goods, there will be a logistics order number, you can check the status of the goods online, or contact us, we will check the status of the goods for you.

With protective film and carton for non-glass products, with protective film and wooden package for glass products.